Refund Policy

Last Updated: July 2026

At QDORD, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Free Returns

We offer a 30-day free return policy from the date your order is delivered.

To qualify for a return:

• The item must be unused and in its original condition.
• Original packaging should be included whenever possible.
• Proof of purchase is required.

Free Return Shipping

Eligible returns include free return shipping.

Please contact our customer support before returning any item so we can provide the correct return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 3–7 business days.

Depending on your payment provider, additional processing time may apply.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

We will arrange a replacement or a full refund at no additional cost.

Contact

Email: service@qdord.com